C
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Central Coast businesses
to higher profitability,
reduced stress and
more freedom
Show Me The Solution
Growth and success for Central Coast businesses
Swamped in day-to-day tasks? Don't leave the future of your Central Coast business to chance. We help you take control with practical solutions that deliver results now and set you up for success long-term. Our customised approach means your business gets exactly what it needs to thrive. Ready to build a better future? Explore our services to learn more.
We provide on-demand business support services because sometimes all you need is a trusted partner you can call upon when you need. It’s the coastie way
About uconnec
My career has involved being a small business owner and working with large companies in Australia and overseas, with the common theme being the need for operational efficiency to increase profitability. The obvious difference is that a small business owner needs to be everything versus a large company having endless resources to draw upon.
This is why uconnec was created, to give Central Coast businesses someone to call upon when they need assistance with operating challenges. Our on-demand business support service focuses on having an ongoing relationship with our clients so uconnec can connect them with the solutions they need as their business grows. We use the same methodologies being used by large companies but have simplified them into practical & lean actions that deliver results versus the ‘all talk little action’ approach the large companies are using.
It starts here, you just need to say ‘Show Me The Solution’.
Show me the solution
Contact us now so we can start supporting your business in addressing the challenges and taking advantage of the opportunities.
uconnec values
Trust
Our working relationships are built upon trust and being a trusted partner that our clients can rely upon.
Value return
Execution
Streamlined
Partnership
Our working relationship is a collaborative partnership; it’s based upon engagement, empowerment, and support to ensure collective success for all.
How it works
Consult Session
We first arrange an in-person meeting to have a talk about the challenges and opportunities you have within your business.
This cost-free session allows us to get a better understanding of your business so we can suggest the most appropriate solution/s.
Solutions Brief
We provide you with a brief on:
- Solution/s that will best address your needs
- Time required to plan & implement the solution
- Estimated cost of the solution/s
- Suggested implementation plan; uconnec leads, your team leads or hybrid lead approach
Plan and Execute
After agreeing on the solution/s brief we move quickly to implement the planned actions to get the desired results.
Some of the wayswe can help
People
- Coaching, Development, Training & Mentoring
- Recruiting
- Internal Culture
- Roles & Responsibilities
Customer
- Customer Satisfaction Analysis (CSAT)
- Net Promoter (NPS)
- Mystery Shopping
- Journey Mapping
- Feedback Analysis
Process
- Mapping
- Efficiency Analysis
- Time/Motion Analysis
Performance
- Metrics and Targets
- Sales & Service Programs
- Reward and Recognition
- Performance Pathways
Risk
- Risk Assessment
- Business Continuity Planning (BCP)
- Analysis & Mitigation
Technology
- Technology Assessment (current vs available)
- Project Support
- Website
- Operating Systems
- Telecommunications
Change
- Prosci ADKAR guidance/support
- CMBoK guidance/support
- Internal Change Framework
- Adaptability Training
- Agile Project guidance/support
Marketing
- Campaign guidance/support
- Merchandise
Strategy
- Planning Support
- Workshop Facilitation
- Tactical-Strategic Alignment
Show me the solution
Contact us now so we can start supporting your business in addressing the challenges and taking advantage of the opportunities.
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